During sales pitch was dishonest but we felt pressured into signing contract and handing over bank info. We were not given any contract we signed. We were only given 3 things that day.
My service haven't worked right since I had it I have them several opportunities to fix the problem and it's still not working. I never stopped payment but after coming out 5 different times and still not working I asked for some type of discount. They told me no so I thought that was very wrong because the services was very poor. The whole staff is very unprofessional and I don't want there service in my home.
Alarm system has not been fully functioning since installed. It took me not making a payment to get a technician out. I did not realized in the beginning how unfunctional my alarm system was up until about 6 months ago. I called them on several occasions and was transferred all over the place. THEY called my cell phone on several occasions along with threats to place a lien on my property. The guy to answer the phone through they are the absolute worse. The system has been disconnected for the last 2 months.
I called and requested a paper contract with my signature on it because the one I have does not have a signature, the representative hung up in my face
When a system fails to do the job when needed I would think that would be breech of contract.
Their whole staff is rude, unprofessional, and liars. I haven't had services with them for 5 months. I've had it for going on 4 months. All I want is to feel safe in my home again and for them to come get their equipment out of my home ASAP.
They had 4 chance to get it right and they didn't.
Copyright © 2019 Upstate Safe - All Rights Reserved.